Kansas City based Jack Stack Barbecue, whose signature ribs have been named America’s best by Zagat’s Survey is celebrating its 10th year as a MACH Software client. When Jack Stack came to MACH, it had three restaurants, a new catalog/Internet business, and a desire to rapidly grow its business. The company needed an order management […]
There are many good manifesting systems available to omni-channel retailers and most will help you manage costs while improving customer service and quality control. Determining which system is right for your business may come down to the unique requirements of your operation. Do you ship internationally? Do you send out hazardous materials? Do you want […]
Utilizing Real-Time Information from your Order Management Software to Increase Customer Sales, Satisfaction, and Retention on the Web.
The 2013 holiday season has wrapped up and ecommerce sales have broken records along the way. According to IBM’s 2013 Holiday Benchmark Reports, this year’s Cyber Monday had a 20.6% increase in online sales over 2012 making it the biggest online shopping day in history. Many stores take advantage of this time to bring in […]
The Boston Consulting Group (BCG) recently conducted a survey of 1,500 U.S. consumers and asked them about their online shopping delivery preferences. More than three-fourths of those surveyed stated free delivery was more important than same-day delivery. But, it did find that “affluent millenials,” (consumers between 18 and 34 with household incomes above $150,000 living […]
As a small or mid-size online retailer, if you’ve ever considered a sales tax management service, you’ll find several out there that claim they can make this task easier. And if the Marketplace Fairness Act eventually becomes law, the number will grow exponentially. For now, we’ll look at three of the services that tend to […]