The Boston Consulting Group (BCG) recently conducted a survey of 1,500 U.S. consumers and asked them about their online shopping delivery preferences. More than three-fourths of those surveyed stated free delivery was more important than same-day delivery. But, it did find that “affluent millenials,” (consumers between 18 and 34 with household incomes above $150,000 living [...]
As a small or mid-size online retailer, if you’ve ever considered a sales tax management service, you’ll find several out there that claim they can make this task easier. And if the Marketplace Fairness Act eventually becomes law, the number will grow exponentially. For now, we’ll look at three of the services that tend to [...]
When the long anticipated and highly controversial Marketplace Fairness Act of 2013 passed the U.S. Senate on Monday, cheers and jeers could be heard from online retailers, retail associations, and brick-and-mortar stores. Whether you love or hate this bill has everything to do with your business structure. Who Loves it? Who Hates it? How would [...]
You’ve carefully crafted your customer conversion process and spread your marketing dollars across a variety of channels. You’re successfully driving traffic to your site; however, many visitors choose the items they want, only to abandon their shopping carts. This adds up to a costly challenge for any multi-channel retailer and represents billions of dollars in [...]
PCI-DSS stands for Payment Card Industry Data Security Standards. They are a set of 12 requirements pertaining to credit or debit card security. All businesses (small and large merchants) who handle credit or debit card payments must comply with these standards. They provide best practice guidelines to establish a “minimum security standard” for the handling [...]
Online-only retailers currently have a distinct advantage when it comes to shipping products to another state. By current law, they are not required to collect a state’s sales tax when shipping to that state. Although customers still owe that tax, there is no real way for an individual state to force a company in another [...]
Utilizing Google + for your Business You may have heard a little about Google+ for social networking. But, you weren’t really sure how you could use it and whether it’s worth the time and effort. Basically, Google+ is similar to Facebook. You can share comments, links, and videos with your friends and customers. But, unlike [...]
Back in 1999, a coalition of professional groups, government regulatory associations, and consumer advocacy organizations got together and developed criteria for accredited Internet pharmacies. This criteria was adopted by the National Association Boards of Pharmacy, and the Veterinary-Verified Internet Pharmacy Practice Sites (Vet-VIPPS) program is an extension of that original criteria.