mail order catalog order management software 1-800-660-1275

CatalogWebPOS (Point of Sale)

 
shop irish mail order catalogWe have been able to adapt to changing times in the catalog and on-line industry with the support of DMA and our software. Capturing data in various formats gives us a better understanding of where our business is coming from and how to better market our products.

Debi Rauckhorst, General Manager, shopirish.com
 

A cataloger’s challenge starts with understanding what customers want to buy, and what they’re willing to pay. That information must be turned into a comprehensive product catalog and integrated into all aspects of the cataloger’s contact center environment - mail, fax, phone and call center. But, it doesn’t end there. Catalogers must prospect for new customers, and turn them into repeat purchasers by offering them an exciting, satisfying shopping experience. For many merchants, this process must occur simultaneously for a family of catalogs. That's why they depend on MACH.

Access from Customer Service

Marketing and Sales Analysis

No matter what channel you use in your business, MACH can meet its needs. Whether it is Catalog, Web, POS or a multi-channel combination, we’ll help you deliver a consistent view to the customer and drive business to your customer’s preferred purchasing channel.