This MACH in a Minute episode takes you step-by-step through the process of creating purchase orders in the MACH Order Management System.

'MACH in a Minute' is Data Management's video series focused on the needs of end-users. Each segment shows, step-by-step, how to perform specific tasks in the MACH Order Management System. We want to produce segments that help you maximize the benefit of the MACH system, so please post comments, questions, suggestions for topics, etc. below the videos. Here's ...

My guest today is Christopher Guerin, Director of Program Development at Sweetwater Sound Inc. Sweetwater has a very interestng past but their present and future are even more interesting. They are one of a very small group of multichannel retailers that are utilizing social networking technologies to build relationships with customers and prospects;...

My guest today is Susan Rider. She's the owner and president of Rider & Associates; a marketing and operational consulting agency founded in 1985 to serve distribution companies and multichannel retailers. She is currently the president of WERC, past chairman of LESA, and a frequent speaker at DC Expo, Georgia Tech, Frontline, NACDS, ProMat and...

Although there are many factors that contribute to a successful call center, none are more important than hiring the right people and training them in sales techniques and product/systems support. This episode is jam packed with solid insight and practical methods for getting these two key elements right. My guest is Penny Reynolds. She's a founding...

The Payment Card Industry Data Security Standards (PCI DSS) has been challenging IT and security professionals for the past several years. We may be familiar with the bad publicity a PCI incident or breach can cause; however case studies of success stories are hard to find. The industry has been evolving to make the enterprise and customer information...